First Citizens Bank Online Banking Login


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First-Citizens Bank is a North Carolina state-chartered commercial bank, whose headquarter is in Raleigh, North Carolina. First Citizens Bank was initially known as the Bank of Smithfield when it began operations in 1898.

Online banking from First Citizens Bank gives you instant access to your finances, whenever you need it. Online banking offers simple and secure banking at your convenience. First Citizens Bank online portal is ideal for you if your daily schedule does not give you enough time to carryout your banking during the normal banking hours. The guide here will show you the steps First Citizens Bank customers follow to login, reset forgotten password and enroll for the online banking service.


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HOW TO LOG IN

If you are an active online banking customer in First Citizens Bank, please follow these steps to log in:

Step 1- Use this link https://firstcitizens.com/ to access First Citizens Bank website


Step 1- In the homepage, enter your Customer ID in the highlighted field and click LOG IN in the Personal Online Banking section

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Step 2- Please answer your security challenge in the shown field, then click Continue to proceed to password-entry page

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The bank upon approving the credentials you provided, it will allow you enter your password before accessing your online banking account.

FORGOTTEN PASSWORD/ LOGIN ID?

If you can’t recall your online banking credentials, follow these steps to recover them.

Recover Customer ID

Step 1- In the homepage, click the shown Forgot ID link in the Personal Online Banking section

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Step 2- Enter your Current Password, Confirm Password,  



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The bank will allow you to reset your Customer ID after approving the credentials you provided.

Reset Forgotten Password

Step 1- In the homepage, click on the shown Forgot Password link

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Step 2- Enter your Customer ID, 

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Once the bank establishes your identity, it will allow you reset your password.

HOW TO ENROLL

For you enroll in online banking, you must have an account in First Citizens Bank. Here are the enrollment steps:

Step 1- In the homepage, click on the Enroll in Personal Online Banking link shown here

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Step 2- Please review the requirements, then click Enroll Now link shown below to proceed

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Step 3- Fill in the requested information in the Identity Verification form, then click Continue

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Upon establishing your identity, the bank will allow you proceed and complete the enrollment.

MANAGE FIRST CITIZENS BANK ONLINE ACCOUNT

Online Banking features in First Citizens Bank include:

  • Online Bill Pay
  • Funds Transfer
  • Pay People with Popmoney®
  • Account Alerts
  • Access to account statements up to 16 months

Video Instructions

Login Instructions for Other Banks (See all)